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PNC Mortgage Complaint - Overpayment on closed loan returned 3 yrs later and will not pay interest - Thievery
PNC Mortgage Complaint

PNC Mortgage Complaint

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Overpayment on closed loan returned 3 yrs later and will not pay interest - Thievery


PNC Mortgage returned funds to me three years after a mortgage was paid off for items I am not liable for and a overcapped modification in the loan. The check was substantial, and came in a form letter without explanation. I called and requested an explanation as well as three years interest on my funds (as I have been paying on the new mortgage through Key Bank who I am VERY happy with). After many calls in follow up, without anyone willing to pick up the phone or return my call even at management levels when messages were left, another unsigned letter explains they will not pay the interest I am due.

Is this even legal? I was raised to believes thieves were punishable by law in the USA. Anyone willing to give advice how to get PNC Mortgage to perform honorably at this point, or how to pursue a legal complaint, is welcome to give advisement back to me.


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